Feature Requests

It would be very useful to have a profile setting that, when set, causes review names that are either all uppercase (e.j. JOHN) or all lower case (e.j. john) to be changed automatically to mixed case (e.j. John) when using the field in a reply.

Functionality to analyze reviews content for trend and insights.

I want to compare my specific location google business page with specific competitors. I want to compare and generated reports

Full system to send review requests via email or text to customers to build review and rating count.

happycow.net is a source of reviews for restaurants with vegan options

Currently I have to re-login to localclarity every day which I find annoying. Other apps with google authentication (Asana, Odoo) let me stay logged in for months at a time and I would like LocalClarity to offer the option to avoid having to login every day.

Currently responding to a review requieres five clicks which can get tedious when responding to a lot of reviews ("Reply", "Auto replies", choose reply, "Reply", "Yes, continue"). It would be great to be able to configure the following: always use "auto replies" (or "saved replies" or "templates") when replying, and avoid having to choose with each response. skip "Yes, continue" verification step With this you could show the list of replies below the review, allowing one click to select the desired reply and another click to send the reply.

The list of "saved replies" (and "auto replies") should be organized by the reply "group" to make it easier to select the desired reply.

Should be possible to use "variables", like reviewer name, in saved replies (as can be done with "auto replies"). Without this, "saved replies" are not very useful.

The "local performance" and "Quadrant analysis - All locations data" reports are currently of limited value as all our locations have the same name and therefore can't be distinguished in the reports (see attached image). If the store code or address was added in parenthesis to the location name it would allow stores to be identified.